Privacy Policy

Last Updated: 27th March, 2023

Soulbound Identity Plus ("Company", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based product for decentralized identity, which includes our website and any related services (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

  1. Information We Collect
    • Personal Information

      When you use our Services, we collect personal information that you provide to us during the Know Your Customer (KYC) process, such as your name, address, email address, phone number, date of birth, and government-issued identification numbers.

    • Technical Information

      We automatically collect certain technical information when you use our Services, such as your IP address, browser type, operating system, and device information.

    • Cookies and Similar Technologies

      We use cookies and similar technologies to enhance your user experience, analyze usage patterns, and improve the overall quality of our Services. You can learn more about our use of cookies in our Cookie Policy.

  2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our Services.
    • Verify your identity and create a non-transferable digital token representing your identity.
    • Communicate with you about our Services and provide customer support.
    • Monitor, analyze, and optimize the usage and effectiveness of our Services.
    • Maintain the security and integrity of our Services.
    • Comply with legal and regulatory requirements.
  3. Information Sharing and Disclosure

    We do not sell or distribute your personal information to third parties. We may share your information with third-party service providers, such as our regulated KYC provider, to perform services on our behalf, as well as to comply with legal requirements.

    We may also disclose your information if we believe it is necessary to:

    • Comply with applicable laws, regulations, or legal processes.
    • Protect the rights, property, or safety of Soulbound Identity Plus, our users, or the public.
    • Prevent, detect, or investigate potential violations of our Terms of Service or Privacy Policy.
    • Detect, prevent, or address fraud, security, or technical issues.
  4. Data Storage and Security

    We store your personal information in accordance with top security and compliance standards. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

  5. International Data Transfers

    Your information may be transferred to and processed in countries other than the British Virgin Islands, where we or our service providers operate. By using our Services, you consent to the transfer, processing, and storage of your information in those countries.

  6. Retention of Your Information

    We retain your personal information for as long as necessary to provide our Services, comply with legal and regulatory requirements, or for other legitimate purposes.

  7. Your Rights and Choices

    You have the right to access, correct, update, or delete your personal information, subject to applicable legal and regulatory requirements. To exercise these rights, please contact us at [email protected]

  8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on our website. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.

  9. Contact Information

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    • Soulbound Identity Plus
    • Intershore Chambers, Road Town, Tortola
    • British Virgin Islands
    • Email: [email protected]
    • This Privacy Policy is effective as of March 27, 2023.

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